FAQ
Frequently Asked Questions
Everything you need to know about RTS Ride Taxi Service.
Booking & Pricing
How do I book transport with RTS?
Contact us via WhatsApp or email. Tell us your journey requirements, dates and any accessibility needs, and we will provide a quote and confirm availability.
How much does transport cost?
Pricing depends on the journey type, distance and vehicle required. Contact us for a tailored quote — we aim to respond within one working day.
Safety & Compliance
Are your drivers DBS checked?
Yes. Every RTS driver holds an enhanced DBS certificate and completes safeguarding training before their first journey.
Are your vehicles accessible?
Yes. We operate fully wheelchair-accessible vehicles with hydraulic ramps and four-point restraints for wheelchair users.
School Transport
Do you provide school transport contracts?
Yes. We provide contracted school transport for primary and secondary schools across RBWM and Berkshire, including SEND transport.
Can you provide transport for SEND pupils?
Yes. We have experience providing specialist transport for children with special educational needs, with trained escorts available.
NHS & Healthcare
Do you provide NHS patient transport?
Yes. We provide non-emergency patient transport for NHS departments, GP practices and healthcare providers across Berkshire.
Can you transport wheelchair users to hospital appointments?
Yes. Our accessible vehicles are fully equipped for wheelchair users attending hospital and clinic appointments.
Still Have Questions?
Contact us directly and we will be happy to help with any queries about our transport services.